Want the ease of paying at the checkout with a digital bracelet or ring? Fidesmo Pay offers style and convenience wherever contactless payment is possible.
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FAQ
Have you already registered for "one"?
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Never again will you be at the checkout without your money – just use your keyring or bracelet, etc. for convenient contactless payment. No need to worry about battery issues either.
Payments are very secure thanks to special encryption. You can easily view your active wearables in the Fidesmo app and pause or delete them, if necessary.
Activate your wearable easily with the Fidesmo app.
Hold your wearable up to the contactless terminal. Confirm amounts above the contactless limit with your card PIN. Done.
You can pay with Fidesmo Pay wherever you see this symbol.
Fidesmo Pay is a contactless payment service that allows you to make your wearable capable of making payments.
Any wearable on which Fidesmo Pay can be activated. A complete list can be found on the Fidesmo website.
The spending limit is the same as for your card.
All your card’s transactions are listed in ‘one’.
Check your card’s transaction overview and spending limit in the “one” app. Contact your card provider’s customer service team if you have further questions.
You need a wearable on which Fidesmo Pay can be activated. A complete list can be found on the Fidesmo website.
Yes, ‘one’ is the digital service for your card, which will give you a comprehensive overview of your spending at any time. The personal information (e-mail, mobile number, etc.) that you have stored for ‘one’ will be required for the security check when activating Fidesmo Pay. Register now
No. Payments can be made with all activated wearables without a smartphone close at hand.
Anywhere where contactless payment is accepted. You can also use Fidesmo Pay internationally.
Yes. Comprehensive security measures are in place for both payment confirmation (authorisation) and data security. Data security: When you add your card to Fidesmo Pay, Fidesmo Pay will generate an encrypted virtual image of your card on the wearable (known as a token = a new digital card number). Only the card organisations Mastercard® and Visa can match this token to the cardholder’s actual card number. When you pay with the wearable, only this token will be sent to the merchant.
Yes, for amounts above the contactless limit.
Please visit your card provider’s website to find out whether Fidesmo Pay is supported.
No. Only one card can be activated on a wearable.
Yes, if you are registered for the surprize rewards programme. Find out more here.
Block or delete the virtual card you activated for the wearable in the Fidesmo Pay app. You can still make payments with the physical card. Contact your provider’s customer service team if you have further questions.
Contact your provider’s customer service team.
You can block and deactivate the virtual card in the Fidesmo Pay app. Transactions are still possible using the physical card.